Bring your phone close
Hold a compatible smartphone near the bracelet or pendant
A little support for everyday lifeOne tap
One tap
closer to help
A simple way to carry a connection to someone you trust
Watch the TapHelp story ↗The TapHelp storySound on for the full story ↗
Simple by design
Three steps closer to help
Designed around one clear action — reaching your chosen support person
Open the page
Open the link that appears to find the agreed support contact
Call My Support
Choose to call and confirm on your phone when prompted
For a configured tag, tapping opens its linked page — you choose whether to call
People first
A little support for everyday life
See how a clear contact link helps when someone cannot explain, remember or check who to call
Autism & communication
When words are difficult, help a teacher or bystander find a familiar person to call
How TapHelp supports communication →Dementia & memory
When someone becomes lost or unsure, help a bystander reach their agreed family contact
How TapHelp helps reconnect families →Allergies & care
When a caregiver needs to check a care detail, make the right person easier to contact
How TapHelp supports caregivers →AI-generated lifestyle images
Good to knowYour TapHelp questions answered
Straightforward answers about tapping, contact information and calling
What happens when someone taps the tag?
A compatible smartphone reads the website link stored on the tag. Open the notification or link to view the linked page. For a tag configured with a support contact page, the helper can see the chosen contact details and select the call button. A tap does not automatically place a call.
Does the person helping need an app?
No. A compatible iPhone or Android phone can open the saved website link without the TapHelp app. The phone needs NFC reading support enabled where required, and internet access to load the page.
Does the wearer need their own phone?
No. Someone helping can use their own compatible smartphone to read the tag. Ask the wearer before tapping wherever possible.
Does the tag need a battery or charging?
No. The passive NFC tag is powered briefly by the phone held close to it. The bracelet or pendant does not need charging.
What information appears when tapped?
The tag opens the exact webpage link written to it. A general website link opens that website; an individual contact page must be configured to show that person’s information. The tag itself does not generate a profile or supply a contact number.
Does it work without Wi-Fi?
Wi-Fi is not required if the phone has mobile data. Internet access is needed to load the linked webpage, and a suitable phone connection is needed to make a normal call.
Does TapHelp track someone or automatically send help?
No. The passive tag does not track location, detect falls, send an alert or call anyone by itself. A person must tap with a phone, open the page and choose to call. It is not a monitored emergency response service.
Does TapHelp replace an allergy action plan or other care arrangements?
No. A contact link supports communication with a chosen person. Keep established care instructions, prescribed treatment and emergency arrangements in place. Do not delay urgent help to scan a tag or wait for a contact to answer.